VIRTUAL ASSISTANT CHAT-BOT
Chat-bot for your website, a loyal virtual assistant who works for you 24/7 without a break and without excuses
The evolution of artificial intelligence is in full swing and chat-bots are just a faint splash on a huge wave of progress.
Online chatbots save time and effort by automating customer support, gathering user information, helping organize meetings and even helping with sales.
It is expected that by 2020, over 85% of customer interactions will be handled without a person.
Consumers are also enjoying chatbots and are increasingly interested in this technology. A study presented at the Fourth International Conference on Internet Science in November 2017 identified reasons why people choose to interact with chatbots.
According to this study, the main factors that motivate people to use chatbots are:
Productivity Bots provide assistance or access to information quickly and efficiently.
Entertainment - Bots amuse people by giving them funny tips, they also help kill time when users have nothing to do.
Social factors - Chat-bots bring conversions and enhance social experiences. Conversations with bots also help to avoid loneliness, allow the consumer to talk to without being judged and also improve conversational skills.
Curiosity - The novelty of chatbots is intriguing. People want to explore their abilities and try something new. No wonder the size of the chatbots market is growing exponentially.
An interactive chatbot for websites that knows how to initiate a virtual conversation with your customers and can provide information, service or collect leads for you, help increase sales, understand more about products or services that your business provides by answering questions and showing various explanatory videos or even Promote a new product or service of the business by launching through the bot, in fact there are lots of options that can be tailored to the need of your business.